PRIVACY POLICY

Pachalegria Festival (« the Company, » « we, » « us, » or « our ») respects your privacy and is committed to protecting it through this Privacy Policy.

When you access our website, we collect certain information about you, both automatically and through information you voluntarily provide during your visit.

Please read this Privacy Policy carefully before using our website.

By accessing or using this website, or by clicking to accept the Terms of Use when prompted, you agree to be bound by this Privacy Policy.

If you do not agree with this Privacy Policy, please do not access or use this website.

This policy applies to information collected through our website and through email, text messages, and other electronic communications between you and our website.

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What Information Do We Collect and How Do We Use It?

When you visit our website, we may collect certain information about you, including:

• Your full name
• Country of residence
• Telephone number
• Information about your business (where applicable)
• Email address

Our website offers several ways for users to provide information. We collect information that you voluntarily submit by:

• Completing forms on our website
• Contacting us through contact forms
• Responding to surveys
• Using our search function
• Providing feedback
• Purchasing products or services through our website

We use this information to:

• Deliver the products or services you request
• Provide access to online courses or digital content
• Improve our services and website performance
• Send quotations, promotional offers, news, and updates

Email Marketing

We may send emails regarding:

• Our website
• Online courses
• Registration confirmations
• Course content and progress
• Products and services
• Updates and announcements

We may also use your email address to notify you of changes, request feedback, or better understand how you use our services.

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How Do We Obtain Your Consent?

When you provide personal information to create an account, download free resources, request a quote, register for an online course, or purchase products or services through www.pachalegria.com, you consent to our collecting and using your personal information for the purposes described above.

You may withdraw your consent at any time.

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How Can I Withdraw My Consent?

If you change your mind after opting in, you may withdraw your consent at any time regarding future communications or the continued collection, use, or disclosure of your personal information.

Every email we send includes an unsubscribe link.

If you experience difficulties unsubscribing, please contact us at:

contact@pachalegria.com

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Disclosure of Information

We do not sell, rent, or otherwise transfer your personal information to third parties.

However, we may disclose your personal information if required to do so by law or if you violate our Terms of Use.

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Data Storage

Your information is stored on secure servers using industry-standard security measures whenever you use, download, or purchase one of our products or services.

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Payments

Our website uses the HTTPS security protocol with an SSL certificate to secure all transactions.

Payments are processed through trusted third-party providers such as Stripe and PayPal.

Payment information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and retained only as long as necessary to complete the transaction.

All direct payment gateways comply with PCI-DSS requirements established by the PCI Security Standards Council, which includes companies such as Visa, Mastercard, American Express, and Discover.

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Third-Party Services

In general, our third-party providers collect, use, and disclose your information only to the extent necessary for them to perform the services they provide to us.

However, certain providers, including payment gateways, have their own privacy policies governing how they handle the information required to process your transactions.

We encourage you to review their privacy policies.

Some providers may be located in jurisdictions different from your own.

If you proceed with a transaction involving one of these providers, your information may become subject to the laws of the jurisdiction in which that provider operates.

For example, if you are located in Canada and your payment is processed through a gateway located in the United States, your personal information may be subject to U.S. legislation, including the USA PATRIOT Act.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.

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External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

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Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional industry-standard security measures.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies allow us to:

• Recognize your device
• Personalize website content
• Analyze website usage
• Improve our services

Most web browsers allow you to manage cookie preferences.

We also use cookies to:

• Attribute website traffic to third-party sources
• Deliver targeted advertising through Google, Facebook, Instagram, and other advertising platforms

Third-party advertisers may use cookies to display advertisements based on your previous visits to our website and other websites.

For more information about behavioral advertising, visit:

https://www.networkadvertising.org/understanding-online-advertising

We do not control the tracking technologies used by third parties.

We may also use social media pixels and similar technologies to measure advertising performance and visitor engagement.

Please note that because there is no universal standard for responding to « Do Not Track » browser signals, our website does not alter its data collection practices when such a signal is detected.

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Web Analytics

We may use analytics tools such as Google Analytics.

These tools collect information including:

• Geographic location
• Browsing behavior
• Pages visited
• Device type
• IP address
• Operating system
• Browser type
• Internet connection

This information is used solely for statistical purposes and to improve our website and services.

Where you voluntarily provide personal information, we may associate that information with analytics data.

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Age of Consent

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.

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GDPR Rights

If you reside within the European Union, you have rights under the General Data Protection Regulation (GDPR).

These rights include:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your personal data
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to withdraw your consent at any time

We will retain your information until the earliest of the following:

• You request its deletion;
• We discontinue the use of our current data providers; or
• We determine that retaining the information is no longer justified.

Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

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Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon publication on this website.

If significant changes are made, we will post a notice on this page informing you of the update and explaining what information we collect, how we use it, and under what circumstances it may be disclosed.

If our business or website is acquired or merged with another organization, your information may be transferred to the new owners so that we can continue providing products and services.

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Contact Us

If you would like to:

• Access your personal information
• Correct or update your information
• Request deletion of your information
• File a complaint
• Obtain additional information regarding this Privacy Policy

please contact us at:

contact@pachalegria.com